Control Room and Ambulance Room Service
Our Objectives
The objectives of the Pakistan Red Crescent Help Line 1030 are multifaceted, designed to provide vital assistance and support during times of crisis and emergencies. Here are the primary objectives of the helpline:
Emergency Response
A quick-response platform for immediate assistance in emergencies, ensuring timely access to vital information and resource alotted to the needy communities.
Medical Assistance
To offer first aid guidance and medical advice to callers facing health emergencies. Trained professionals on the helpline can provide essential instructions until professional medical help arrives.
Resource Coordination
A swift-response platform for instant help in emergencies, ensuring timely access to vital information and resources, ultimately saving lives and alleviating suffering.
Community Engagement
Engaging communities to boost disaster awareness, preparedness, and resilience, empowering them to take proactive protective measures to help who need the most.
Information Dissemination
To offer current and precise information on disasters, health crises, safety procedures, and prevention, educating the public and encouraging disaster readiness and resilience.
Psychological Support
Offering emotional and psychological support to individuals and communities in crisis through trained counselors providing reassurance, active listening, and coping strategies.
Our Outreach
The outreach of Helpline 1030, operated by the Pakistan Red Crescent Society, is extensive and comprehensive, aiming to connect with a wide range of individuals and communities in need of assistance, information, and support. Here’s an overview of the outreach efforts:
National Coverage:
Helpline 1030 is accessible across the entire country, ensuring that people in urban and rural areas, as well as remote and underserved regions, can reach out for help during emergencies.
24/7 Availability:
The helpline operates around the clock, 365 days a year, making it readily available during any time of the day or night, including weekends and holidays
Multilingual Support:
Helpline operators are trained to provide assistance in multiple languages, catering to the linguistic diversity of Pakistan to ensure effective communication with callers.
Awareness Campaigns:
The helpline regularly conducts awareness campaigns related to disaster preparedness, health education, and safety practices, reaching schools, colleges, workplaces, and communities.
Our Acheivements
Rapid
Response
We ensure swift assistance, providing relief, medical aid, and resources in crisis situations.
Resource
Mobilization
The helpline efficiently coordinates resources and volunteer efforts during emergencies.
Disaster
Response
Helpline 1030 educates and empowers communities to prevent themselves from cons of affected areas.
Psychological Support
Trained counselors offer crucial emotional support to those facing trauma.
Accessibility
Helpline 1030 strives to be accessible to all, regardless of circumstances.
Data
Collection
We gather critical information for informed disaster response.
Mudassir Hussain
Assistant DirectorFor more information and queries, please feel free to contact our programme focal point
Email: ad.safety@prcs.org.pk
Contact: 0304-1030